The Difference Between Google And Bing Users

According to Hitwise, 81% of the searches done on Bing and Yahoo resulted in an actual visit to a website. Google only showed a 65% rate. This suggests that either Bing/Yahoo is more relevant and providing the best results more often for the bulk of users, or that people search differently with Google. I’m assuming the latter.

I think most people who use Google expect to do a little digging. I think the results you’re given require you to refine your search, and as a Google user, you’re used to that. You’ve come to expect that.

Andy Beal at Marketing Pilgrim says, “Google offers more opportunities right upfront to refine the search by time, type of result, even result loca tions. Because of this, I’d bet many people take a second or third try at finding exactly what they want before they start clicking through.” That makes sense. I also think without the options, google users would be more apt to refining their search anyway.

I believe Google’s results are more detailed in nature and require your queries to be more specific as well. I feel like I get broader, safer results out of Bing. Thats what theyre going for per their marketing, but it feels a little “Fisher Price” to me. Not my style. Maybe Bing users are more casual.

Google and Bing have segregated the search audience. Like democrat and republican, NFL and MLB, or beer and wine, the two parties are different, and will continue to be shaped by the structure of the engine to some degree. It’s interesting, really, just how big a role search engines play, and what we can tell about people who use them. It’s not just an information retrieval system, but an extension of your brain. Much like a car.

Google Adds Reading Levels To Listings

I found a new feature on Google.  If you click advanced search on the search page, you have a ‘reading level’ option. In the drop down, you can choose to annotate your search results. When you search, you can now see the reading level Google thinks these (and your) pages are at.

As a father of a six year old, this seems interesting.  It could potentially help me find pages that he would understand and enjoy.  Unfortunately it doesn’t seem to work as I had hoped.  Apparently my about me page is at an intermediate reading level.  Hardly.  So is  Wow.

Maybe this is just more Google fluff, and maybe it will improve.  But it has me wondering about the signals and algorithm that determines this labeling.   Are there any clues here for the reverse engineers to understand more how Google thinks?  Likely, Google would be very careful putting this out… but still.

Update: Looks like Google gave us a little insight. Looks like a model was built off decisions made by teachers. I’m now thinking this is simply another algorithm strand layered into the Google rope.

Bill Sebald Reading Level

How Do Most Consumers Discover Products? Still Search!

ATG (a large commerce platform) just put out some interesting studies. 53% (of 1,002 total people) cited search engines as their key source for discovering new products.

Is this news? Not really. But I was interested to see how competitive email still is. I was also interested to see where social media (as a channel) resides. Social is under In-store displays and offline signs. Wow. Even though it’s fertile, this is a reminder that social still has a long road until full maturity.

Click for larger image:

ATG - online shopping study

Check out Search Engine Land for more stats.

Top 10 Reasons You Need SEO (2010 edition)

Many business owners ask the common question, “Do I need SEO?”  When I’m asked, I’m likely to recite any of the following.

  1. Because the internet demands you sync it with other online/offline marketing initiatives. What are you missing if you spend $1m for a Super Bowl commercial about a monkey jumping out of a car trunk and beating up a thief if you can’t find “monkey super bowl commercial” in Google?
  2. Because the ROI of SEO is that you’ll be around in a year. Sound like hype? Well, you’re competitors who are heavily focusing on SEO hope you take it that way.
  3. Because what a user sees and what a spider sees can be very different. Google has a sixth grade education, and you may not be teaching them anything in a language they can understand.
  4. Because you’re only rock stars in your own mind.
  5. Because if I see your listing in the top 5, and it looks like cheap promotion to me, I’ll skip.
  6. Because your paid search quality score will likely improve. Maybe you could actually afford bidding on those non-brand terms and introducing your site to brand agnostic visitors. Remember advertising?
  7. Because Google owns your site, not you. This goes for even the biggest brands. Think about it – even if someone knows your URL, they’re still probably going to type it into Google to find you for the first time (check your analytics). It would be a damn shame if you didn’t show up.
  8. Because without SEO, you won’t know the missed opportunities. Search is a function of demand. With a little R&D, you’ll be able to not only develop functioning landing pages, but create products. Remember marketing?
  9. A fuller semantic web is the future of SEO, and I don’t mean just mean programmatically.  Semantic indexing!  I personally believe the hype, and I write for it.  I think it at least helps my readers, so that’s a good thing.
  10. Because SEO bloggers need something more substantial to write about over, and over, and over again.

4 Useful Google Search Tricks For SEO

Here are a few little tricks you can do to customize or filter Google results. These 4 are clutch tricks for me.  I end up using these more than most other tricks in my arsenal (oh, there are plenty…):

Enter -site: to remove sites from the SERPs: If you’re looking for competitors for a popular product, and keep seeing the big players, comparison shopping engines or affiliates, and would like to get a better feel for the other players in the landscape, this trick works well.To see this work, search for a key phrase like Wilson Official NCAA Football.  You may see sites like,, and Bizrate.Try the search again like this Wilson Official NCAA Football.  See the difference?  There are several ways you can use this iltering for your competitive education.

Discover related keywords: Google has the ability to show pages with keywords related to the actual keywords you searched.  They’ll do this when their algorithms suggest it’s a better result.  To get a feeling of what keywords variation Google is thinking about, at a tilda (~) to the query.  For example, Google ~sofa.  At the very least this can inspire your keyword research.

Find File Types in a site: Doing a quick audit and want to see if a site is using a particular file type (like Flash)?  This will give you some insight: filetype:swf

Figure out where those indented links really rank: Today a Google search (on my computer) for Frank Zappa will show you with an indented link for in the #2 position.  Indented links are pages from the same domain that can show up anywhere in the bracket of 10 results, except Google groups them together for user value.  In other words, although is ranked at #2, it’s not really the second result.  It could be the fifth, or the seventh, or the tenth.When working towards SERP domination, it’s important to know exactly where all the pages lie so you have a better idea of who you need to beat.  Add &num=x to the end of the Google search query URL, where “x” is a number less than 10 (remember – without using Advanced Search, there are only 10 true listings in natural results on any given SERP).  Keep experimenting with lower numbers for “x” until the indented link is gone.  Once it’s gone, you’ll be able to surmise where the actual position of the listing.

Is Your Website Whispering To Search Engines?

Today I was asked to look at a site and explain why it’s not ranking.  The answer… the site was whispering.


If you don’t have content, Google won’t know what your site is about.  But I don’t mean any old content.  I mean HTML text.

Oh… you say you have HTML content?  Let’s see if Google can hear it.

1. Perform a search in Google to get your page to show up.
2. Click the ‘cached’ link.

Click cached link - screenshot

3. Click the ‘text-only version’ link.

click text-only version - screenshot

4. Find a sixth grader and ask them to explain what this page is about.

cached results

I once heard that Google has a reading comprehension of a sixth grader.  If that’s true, then you need to speak to Google like a sixth grader.  Give simple context, but be specific.  Speak up!  Promote your message, hammer it home.  Don’t mumble (and spam your pages with junk content).

Granted there are a several ways you can add contextual relevance to a site, it doesn’t need to just be in the body.  Tags and links still play a big part, sure.  But why be shy in the body of your website?  Is it that “text is ugly?”  Is it that “people don’t read online?”  All untrue.  You read this post, and frankly, I think it looks rather beautiful.

Form vs. function, my friends.  Form vs. function.

How Do You Trick Google?

Note: The title is not How To Trick Google.  I am not a spammer – not in the slightest.  It’s just not the side of the fence I reside in.  But, as someone who breathes SEO, I do get curious about understanding blackhat techniques from time to time.

I followed a thread on Webmaster World (via SERoundtable), where an SEO was requesting a direct answer on a tactic he uses.  His tactic uses Javascript for hiding affiliate links from Google.  His external .js file places the links and content into the webpage quickly after it loads.  But, he blocks the external file with robots.txt, so Google never sees the full final page with the inserted Javascript content.

With all the technology that makes up webpages, and incredibly smart techies working as SEOs, it’s interesting to see what clever things SEOs still come up with.  Obviously Google engineers eventually learn all these new tactics, but are they really able to defend against them?  They provide guidelines on their Google site, but these guidelines are usually written loosely.  They often raise more questions then they answer.  And per the tactic above, I’m pretty sure that’s why – loosely, Google is able to take the stance against this tactic, without addressing (or even knowing about) this tactic.

As a whitehat SEO, I talk to link building tactics that “are against Google’s guidelines”, or CSS tricks that “are against Google’s guidelines.”  Not because I think that Google is definitely able to catch them automatically, but because there’s a possibility.  There are humans behind Google’s rankings – they might hear about it.  A competitor might report you.  Google’s toolbar, that’s on one of your visitor’s browser, may report back a different experience than the Google spiders report back.

Even though I fall for the loose guidelines, it does sounds like a big if though.  If Googlet wants to thwart spammers, maybe it’s time to get more clear.  Spend the time specifying the guidelines.  Is it fear that specified guidelines will act as blueprints to spam techniques?  Maybe – but it also might thwart SEOs from walking in the gray.

Real Time Search via Twitter… on Google?

Update: Since this post was written, many things have changed.  You don’t need this Greasemonkey script to see Tweets in Google’s search engine result pages.  It’s now baked in as a Google feature.  Here’s what Google’s Twitter powered real time search looks like.  Pretty smart move since Twitter is now the second largest search engine.


Oh Twitter, I love thee more than bourbon for breakfast (what?!?!).  Thanks to a cool new Greasemonkey script, I love you even more.  What is Greasemonkey?  Only the coolest Firefox plugin ever built by human hands.

I always like talking about the value of vertical and social searches.  There’s also a concept of ‘real time search‘ that I really like.  Twitter is essentially that – information is available to find immediately after it’s been posted, and the usual Google delay is history.  Is Twitter going to show the same results as our trusted friend Google?  No, certainly not.  But with thousands and thousands of Tweeters out there, you’re sure to find something pretty cutting edge for many of your queries.

So this new script for Greasemonkey creates a block for Twitter results, and I couldn’t be happier.  Best of both worlds if you ask me.

Pick up the script at

Real Time Search via Twitter… on Google?


Firefox Makes Googling (and SEO) Easier

Update (12-10-2010) – So today I’m not the Firefox fanboy I used to be.  I’ve moved into Chrome.  Check out Chrome Extensions That Make SEO Easier.

The Firefox browser is an amazing, innovative browser.  It’s fun watching IE copy its features (well, as many as its architecture can allow, which isn’t many – MS doesn’t rebuild, so Firefox should be enjoying their notoriety for a long time to come).  I was an early adopter, but it’s pretty amazing how many people use this browser now – it’s not just advanced web surfers anymore.  I was helping my 60 year old mother install a webcam and saw the Firefox browser.  Impressed, I asked her how she heard about it.  She said, “well, I don’t want Spyware.”  Wow.

For those who still don’t use Firefox, here’s some reasons you should take the plunge.  If you’re a traditional IE user, believe me, learning this browser is a piece of cake.

  1. Download Manager makes controlling and revisiting your downloads easier
  2. Faster – uses less computer resources
  3. Smart Location Bar – this makes entering URLs easier
  4. Great privacy controls
  5. Security!!!!!!!!! <- reason enough to choose Firefox over IE
  6. Better webpage rendering
  7. Zoom in on text and images (cntrl +/-)
  8. HUGELY customizable

That last one is a big one (and the reason for this post).  With hundreds of homemade Firefox extensions on the web, you can customize your browser to make your internet life easier.  If you’re a web developer, there are extensions to help you locate and analyze code, view pages in cross-browser emulation, disable style codes or JavaScript, and a lot more.  If you are a social media fanatic, there are extensions that make your browser interact with your favorite sites more naturally.  It’s pretty addictive to search for these extensions, especially if you’re a tinkerer like me.  Here’s a bunch including ad blockers, tab controllers, image viewers, and cool ways to save pages for easier use later (I haven’t used my browsers bookmark function in a while thanks to some of these plugins).

How does Firefox help Googling?

Greasemonkey is a Firefox Extension that allows for sub-extensions (called scripts, also found by Googling ‘greasemonkey scripts’ or something similiar).  Search Engine Journal just posted 14 Essential Greasemonkey Scripts for Google Searching, and had a few I didn’t know about.  Some of these scripts are useful to the average searcher.  They do a great job of summarizing each script, so take a look.

To use these scripts, you just have to install the Greasmonkey extension first, then go to the script pages and click INSTALL.  That couldn’t be easier.

How does Firefox help SEO?

There are plenty of Firefox extensions for search engine optimization, allowing for quick site audits, spider emulation, NoFollow checkers, user-agent switchers (view a site as Google), and code viewers.

Again, these sites do a great job describing and sending you to the tools.  Tackle these after lunch for an hour, and I guarantee the web will look a lot better.  Enjoy –

Video Tour Of Google’s Social Search Interface


This is now in full release on Google.  You need to be logged into Google to see it.  It’s called SearchWiki.  Google reps have said that your personal reordering of listings doesn’t affect the natural search at this time.  This is valuable user data though, so I would expect Google to start considering this.  Google doesn’t work as hard as they do to collect user data, only to not eventually use it in their products!  What better product than Google search?  They just need to figure out how to keep it from being artificially manipulated by black-hats and spammers.


A few posts ago I talked about the lucky coworker who got the Google social search beta.  Well, today the Google fairies smiled upon me.  I created a new Google account for a project I was working on, and a webmaster central account, and BOOM… there it was in all its glory.

I quickly downloaded some screen capture software and put together this video.  Sorry, no sound, but I don’t think you’ll really need it to see what this cool Google interface is all about.

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